Product FAQ
Q1What is the primary role of the FTD-N3364 in commercial CCTV projects?
We engineered the FTD-N3364 as a centralized recording, storage, and AI management hub for mid-to-large IP surveillance installations. It manages up to 36 channels of 4K ultra-high-definition IP cameras simultaneously across campuses, industrial plants, construction sites, and multi-tenant residential complexes.
Q2What is the maximum hard drive storage capacity supported on the FTD-N3364?
The unit features 4 standard internal SATA interfaces. Each SATA port supports enterprise surveillance hard drives up to 14TB, delivering a massive total local storage capacity of up to 56TB for extended high-bitrate video retention and compliance archiving.
Q3What AI video analytics and facial recognition capabilities are built in?
The FTD-N3364 includes an embedded AI analytics processor supporting real-time human figure detection, perimeter tripwires, electronic fencing, unattended baggage alerts, off-duty monitoring, and passenger counting. It maintains an on-board facial comparison database of up to 1,000 face profiles for access and blacklist alerts.
Q4What video resolution, frame rates, and decoding outputs are supported?
The NVR records 36 incoming camera streams up to 4K (3840×2160) at full frame rate (30fps NTSC / 25fps PAL) using H.265 or H.264 compression. For local monitoring, it provides a 4K HDMI video/audio output alongside an independent VGA display port.
Q5How do the dual Gigabit network ports operate on the FTD-N3364?
The system carries dual adaptive 10/100/1000Mbps Gigabit Ethernet ports (2× RJ45). This allows network engineers to isolate the camera traffic on an internal private subnet while dedicating the second network port for corporate LAN/WAN remote viewing, preventing network congestion.
Q6Which third-party IP cameras and protocols are compatible with this NVR?
Compliant with ONVIF Profile S, G, and T standards, the FTD-N3364 seamlessly connects with Fengtaida PTZ cameras as well as third-party ONVIF/RTSP cameras. It provides full PTZ control, multi-stream recording, and audio synchronization out of the box.
Q7What remote viewing software and mobile applications are provided?
We provide our enterprise EasyVMS client software for Windows and Mac workstations, alongside the HiEasy mobile app for iOS and Android. Operators can securely monitor live feeds, configure PTZ presets, and search timeline playback from anywhere without port-forwarding hassles.
Q8What are the physical dimensions, power input, and operating temperature range?
The NVR is built into a standard 1.5U rack-mountable metal chassis (440mm × 365mm × 70mm, 4.25kg). It operates on global AC 100–240V power with an ultra-low standby power consumption of ≤15W (excluding HDDs) across -10°C to +50°C operating environments.
